Please see a list of frequently asked questions below. If these do not give you the answers that you need, please contact our friendly and helpful sales team via the following methods:
Eat My Logo is the UK’s leading provider of edible branded cakes, biscuits, chocolates and confectionary, and we only make products for business customers. We are experts in Making Brands tasty!
We have 12 years experience of supplying fantastic bespoke products to support business events across the UK, whether from just a few products delivered to one location, up to tens of thousands of units to hundreds of locations. We have dealt with thousands of different projects over the years for our business customers, and our feedback is fantastic. See our independently verified REVIEWS PAGE.
As we specialise in B2B projects only, we have the production capability, the products and the experience to meet and surpass your needs. Our friendly and helpful sales team can help you choose the right products for your event and will sort out all of the logistics with you. Please contact via the chat, or use the contact form on our website.
We manufacture, decorate, pack and ship all of our products at our family run bakery in Chorley, Lancashire. We then ship these to business clients around the UK, either to single or multiple locations. You see our bakery in this short video.
All our products are baked from scratch using top quality ingredients and traditional recipes. Unlike most suppliers of edible branded goods, we do not use industrial baking mixes. This means you are getting a product that has a ‘cake shop’ quality and taste. We believe if you are putting your brand onto a product, it needs to taste great as well as look fantastic.
We have a comprehensive range of products, to suit most occasions. You can see the full range HERE. Our most popular products are Logo Branded Cupcakes and our Logo Branded Biscuit ranges, but if you want something different we have a great range of alternatives including Logo Branded Sweets and Logo Branded Chocolate, amongst others.
We have developed our products so that you can order in small quantities, but we also have the capacity to product very large volumes for projects up to and beyond 100,000 units. MoQ’s are:
Yes we can. If you need to deliver to just a handful of locations, or thousands, we are set up to deal with that. We specialise in multi site delivery projects and have successfully completed hundreds of them over the years. Please contact us to discuss your requirements.
We have no specific lead times as each order is different, but we can usually turn round orders quickly. It really depends on what your requirements are and how busy we are at that time, so we suggest speaking to our sales team on 01772 472 580 if you need something quickly. We regularly pull rabbits out of hats and it is incredibly rare that we have to turn an order away.
We deliver UK wide and also into Northern Ireland and Eire, and are experts in multi site projects. Depending upon the make up and breakdown of your order, we will use one, or a mix of the services below:
Delivery Guarantees: Over 99% of our deliveries arrive on time and on the selected day, however this cannot be 100% guaranteed due to factors often out of the control of the delivery company. We always suggest taking delivery at least 1 day before your event. Please see our delivery guidelines for more information.
Delivery costs – The actual delivery cost per location depends upon (i) what time of the day you need your products delivered by, (ii) how heavy your order is, (iii) how many courier boxes are required to be packed and (iv) the delivery location. Some more remote locations in the UK and Ireland may require a 2 day delivery, have reduced delivery time options and carry additional surcharges. Consignments over 20kg will also attract surcharges.
Our Cakes, Cupcakes, Biscuits and Flapjacks can be branded with almost any image as our high tech state-of-the-art food printers enable us to print directly onto icing. Please send us your images in either JPEG or PNG format.
We print onto 2mm thick sugar paste icing discs, we DO NOT use rice paper like most other branded cake suppliers. We will also help you create the best image to make sure you get the most out of the branding areas available on each product. Please visit our gallery for examples of some of our previous clients and also our client testimonials page.
We have worked hard to ensure your products get to you in perfect condition. They are all sent as FRAGILE DELIVERY via our trusted couriers to ensure they are handled with care through the delivery process.
Cupcakes – Cupcakes are couriered to you in specially designed 15 pack trays to ensure they arrive in the best condition. We can also supply single cake pods and boxes that hold 4, 6 or 12 cupcakes if you want to split up and re-package them at your end.
Biscuits & Flapjacks– Our biscuits are wrapped individually but if you do not need this, we can pack some of our range into 6 pack trays which will make the unit pricing slightly cheaper. Biscuits are packaged securely in protective packaging for couriering.
Full Cakes – We carefully pack our whole cakes and send them in individual boxes.
