• SHAPED LOGO BISCUITS - Frequently Asked Questions

    How many shaped biscuits do I have to order?

    We have a minimum order of 100 depending on the chosen biscuit, but you can also order thousands.

    Are there any allergens in your biscuits?

    A full list of ingredients can be found on each product page.

    What flavour biscuits can I choose from?

    Our bespoke shaper biscuits are made from a shortbread recipe that is also Vegan friendly.

    What if you don’t have the shape I need?

    We offer a wide and varied range of cut outs but if you can’t see a shape that will suit your requirements, please contact the team to discuss a bespoke biscuit design. A surcharge will be required to create the biscuits shape if it is not one we have made before.

    How good is the printing quality on the biscuits?

    To ensure the best quality image possible, we advise you to follow the print guidelines on our product pages.

    Printing onto icing with edible ink is not the same as traditional printing, so we can’t guarantee to match exactly your image colour or image clarity. However, we get terrific customer feedback for the quality of our printing, and we’ll ensure your logo and branding looks great.

    How do I order?

    Shaped biscuits cannot be ordered online as each order is bespoke. Please speak to a member of the team to place your order if you prefer. We’re always on hand to answer any queries and to help you select the right product and packaging.

    Do you offer discounts?

    Yes, we offer volume discounts on large orders. Please contact us for pricing.

    What are your lead times?

    As you’d expect, lead times will vary depending on the product chosen and the order size. We can usually accommodate most timescales – we’re experts at pulling rabbits out of hats!

    What postal or courier service do you use?

    Products are delivered via our next day ‘fragile’ courier service to ensure they arrive in the best condition. Some letterbox postal biscuits are delivered by Royal Mail.

    Remember, you can always contact our friendly and helpful team with any queries – you can email, phone, or use Live Chat…